Providing clinically-sound physicians with excellent interpersonal and leadership skills is a given. However, our programs take things further with responsive management, practical training, and value-added services.
See the difference HCC makes in capturing revenue, improving satisfaction, and growing your patient volume.
Hospital Care Consultants provides services on a national level. Our experienced staff can focus on each facility’s specific needs. There is no one size fits all mentality, and we customize programs to meet the community’s particular needs. This model promotes growth, enhanced quality of service, trust, and success for our partner facilities.
HCC manages staffing and departments to provide the most value and benefits from our services.
Physician leadership plays a vital role in the healthcare industry. A physician leader is responsible for managing staffing, departments, and other benefits that ultimately affect the quality of patient care. As a physician leader, one must understand how to effectively manage teams and collaborate with other medical professionals to ensure efficient operations of their organization. Additionally, they must understand healthcare policies, regulations, and standards to make informed decisions that will benefit their organization and its patients and provide hands-on techniques, suggestions, and tools to address your facility’s needs.
Satisfaction improves by increasing the frequency of communication between physicians and patients, which HCC focuses on.
Patient satisfaction is an essential metric in determining the quality of care provided by a healthcare organization. A patient’s experience within the emergency department can significantly impact their overall satisfaction. Thus, healthcare organizations must understand and address patient needs to ensure optimal patient satisfaction.
Tools like surveys, focus groups, and other research methods can be used to measure patient satisfaction and identify areas of improvement. By understanding what patients expect from their experience within the emergency department, healthcare organizations can make necessary changes that will improve overall patient satisfaction.
Training and education for compliance and guidelines are essential for an organization. It helps ensure that the people in the organization are knowledgeable and well-informed about the policies, procedures, and ancillary specialty services they need to be aware of. This training and education help to make sure that everyone is on the same page when it comes to compliance and guidelines. It also ensures that all employees are informed of any changes or updates to policies or procedures. With proper training and education, organizations can ensure employees follow best practices for compliance and policy adherence.
We offer web training programs and an extensive library of educational tools for all our physician leaders and training specialists.
The library and training span subjects such as: